A unique training on concepts and skills that can be used immediately to improve your strategies for screening and referral. The Collaborative Screening workshop can be delivered online or in-person and is customizable to meet your needs.
Elevate the value of your screening
and referral interactions.
Achieving the multi-faceted goals of high-value
health system transformation is complex.
We started with the Triple Aim goals of improving health and patient experience, while reducing overall system costs. Importantly, we have come to acknowledge and respond to the range of human experiences in our health systems. From the workforce struggling with burnout and the patients suffering from bias and marginalization, we have added new aims to our system change goals: joy in work and health equity. So now we have the Quintuple Aim. Whew, that’s a lot!
In the Quintuple Aim movement to expand equitable, whole-person, and population-focused health care, there are increasing expectations and accountabilities for collecting high-quality, reportable, demographic, behavioral, and social health data from patients of all backgrounds.
I believe that we cannot achieve the Quintuple Aim goals of improving human experience (both patient and workforce), health, and health equity, unless we prioritize person-centered and relational health care.
What People Are Saying
“This was a great training. It made me realize that our organization still needs work to better serve our patients.”
“I liked EVERYTHING. I learned so much on how to communicate with patients EFFECTIVELY. I also learned how to transfer information stated by the patient back to the providers. Lastly, how to deliver patient centered care.”
“I found it was incredibly helpful and informative for non-patient facing roles. It framed the information in a way that made me feel comfortable to go back to some of my teammates that work in a patient facing role and say ‘Hey, here's something I learned yesterday.’”
“I liked everything!! The resources were extremely helpful and informative. Ariel is a great facilitator and trainer!”
What happens in a Collaborative Screening workshop?
This highly interactive workshop imparts concepts and skills that participants can use right away to improve strategies for screening and referral.
The standard training is an 8-hour learning and skill-building experience that can be delivered online or in-person, and is fully customizable to suit your circumstances. If you want to offer a shorter training, we can discuss your priorities and develop a plan that meets your needs.
In the Collaborative Screening workshop, participants will:
Connect the dots between their social health, demographic, and health behavior screening and referral processes and big-picture trends in the healthcare marketplace
Explore trauma-informed and person-centered design principles for conducting screening and referral conversations and system design
Practice new skills using simulated patient scenarios
Receive a robust set of implementation tools to use and share with colleagues
Have a fun, engaging, and evocative learning experience
Connect with peers and share ideas between colleagues
Spend time thinking through an action plan and next steps for creating a more person-centered approach locally
Popular Education
Collaborative Screening training uses a method called Popular Education, a person-centered and liberatory pedagogy that evokes the experience and insight of the people in the workshop.
As an “all teach, all learn” approach, Popular Education is an accessible and inclusive way to share ideas, think critically about our current systems, and envision a path towards change together.
Popular Education is a unique combination of philosophy and methods that create a dynamic and memorable training experience.
An example of how we do things using Popular Education: rather than giving a lecture, the design principles of Collaborative Screening are presented in the workshop through a Radio Play. A Radio Play is a collective storytelling experience where participants sign up to read different parts of a shared script. The Radio Plays in this training were developed using the actual words and ideas from the experts who contributed to the development of Collaborative Screening through focus group and interview conversations, including patients, community health workers and program leaders, medical and behavioral health clinicians, health equity and population health strategists, and trauma-informed care experts. Using the Radio Play approach allows us to hear diverse perspectives and voices in a lively and impactful format.
What People Are Saying
“I loved the variations of engagement and am really invested in the topic for our patients and found it very information heavy, in a way that built on knowledge I already have.”
“Your learning exercises really helped me to engage with the material and think about how to apply it.”
“I enjoyed the role playing, the interactive discussion, and all the handouts, guides, and slides. Ariel did an amazing job of facilitating the training and all sessions were helpful, validating, and inspiring.”
“Very nice balance of presentation and comfortable, safe sharing/interactive portions.”
Is a Collaborative Screening training the right fit?
This training is for you if you are:
A PCA, hospital association, health system, or FQHC looking to improve patient experience and move toward a more person-centered approach
Conducting screenings directly, responsible for system-level decision-making around screening processes, or supervising others who do screening
Prepared to engage, share insights and practice new skills for patient-centered communication and engagement
Open-minded about doing things differently and ready to rethink or enhance your approach
Interested in looking at things from the point of view of patients and families instead of the system
This training is NOT for you if:
You don’t value interactive, experience-based learning formats
You have become too cynical or burnt out by healthcare to focus on relational skills. If this is your situation and you want to check out some resources for coping with burnout, I recommend Tend Health and the Trauma Stewardship Institute
You just want to meet the minimum requirements of regulatory and financial stakeholders
What People Are Saying
“Ariel is a natural facilitator and fields questions and reframes things like a PRO!”
“I loved Ariel's personality, examples and her spirit of inclusion.”
About Your Facilitator
Hi! My name is Ariel Singer and I help health care professionals develop and implement practical strategies for human-centered health system redesign and care delivery.
I am based in Portland, Oregon and I have been working on health system transformation for the last decade.
My passion for human-centered healthcare grew out of my own experience with chronic illness that began when I was a teenager. This early and intense interaction with the health care system gave me an unwanted understanding of just how unfriendly our health care system is in the United States.
As I learned more about the intersection between health and social inequality, I came to believe that it is not just that we need to improve our health care system, but that system transformation is an imperative for health justice.
You can read my full bio here.
If you want to work with me to bring Collaborative Screening to your organization through a fun, interactive and skill-based training for front-line staff, program managers, and other implementation leaders, please click on the button below and schedule a free initial consultation to determine if this is the right fit.